We are trying to design a process model, in which we are trying activity chaning

We are trying to design a process model, in which we are trying activity chaning between the below steps.
Step 1: User enters the basic information in the process start form and click next.
Step 2: Then we need to get data from a different system(using REST calls) to display in the second form for user data selection.
But activity chaning has limitation of 8 seconds only between the attended tasks. As we are getting data from a different system it was not guarentted to get the data in 8 seconds. Is there any other way we can design this process model with out adversly effecting the user experience?

We are thinking kind of having a intermediate page and inform the user that we are fetching the data. But we are not sure how to impelement that intermediate page also.


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OriginalPostID-126569

OriginalPostID-126569

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  • 1. As per the Appain documentation "The maximum time allocated for the next attended task to appear in the chain is 8 seconds. After 8 seconds, the chain breaks. ".
    2. The intermediate page also doesn't solve the limiattion issue. The intermediate page need to be served multiple times before the actual data comes from out side.(for every 8 seconds or less)
    3. We were thinking of timer node . But not sure how we can use them in this scenario.Can you please eloborate on how we can use of timer to maintain the activity chaining?
Reply
  • 1. As per the Appain documentation "The maximum time allocated for the next attended task to appear in the chain is 8 seconds. After 8 seconds, the chain breaks. ".
    2. The intermediate page also doesn't solve the limiattion issue. The intermediate page need to be served multiple times before the actual data comes from out side.(for every 8 seconds or less)
    3. We were thinking of timer node . But not sure how we can use them in this scenario.Can you please eloborate on how we can use of timer to maintain the activity chaining?
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