Hi can anyone help?
This is the error we are receiving
as you can see that the datat server has started successfully but we are getting the below error and when run health.bat its showing health status as false.
{"level":"INFO","time":"2024-10-25T06:57:41.932Z","logger":"watchdog","caller":"LogRotation.java:58","thread":"log-rotator","msg":"LogRotation is enabled. To disable, set property "wd.log.rotation.interval.seconds" in file "C:\appian24.1\appian\data-server\bin\..\conf\custom.properties" to a negative number"}{"level":"INFO","time":"2024-10-25T06:57:43.016Z","logger":"watchdog","caller":"Watchdog.java:1349","thread":"main","msg":"Data Server started successfully."}{"level":"INFO","time":"2024-10-25T06:59:58.716Z","logger":"watchdog","caller":"DataClientImpl.java:500","thread":"branch-cleaner","msg":"data-server failed to write: APNX-3-0100-004"}{"level":"ERROR","time":"2024-10-25T06:59:58.729Z","logger":"watchdog","caller":"BranchCleanup.java:59","thread":"branch-cleaner","msg":"Error executing branch cleanup."}com.appian.data.client.AdsException: APNX-3-0100-004: No-op historical store gateway will not process write requestsat sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)at java.lang.reflect.Constructor.newInstance(Constructor.java:423)at com.appian.data.client.AdsExceptionBuilder.build(AdsExceptionBuilder.java:133)at com.appian.data.client.DataClientImpl.buildWriteError(DataClientImpl.java:1110)at com.appian.data.client.DataClientImpl.writeWithRetry(DataClientImpl.java:551)at com.appian.data.client.DataClientImpl.write00(DataClientImpl.java:498)at com.appian.data.client.DataClientImpl.lambda$write0$6(DataClientImpl.java:479)at com.appian.data.client.DataClientImpl.runWithAdditionalGroupsIfNeeded(DataClientImpl.java:266)at com.appian.data.client.DataClientImpl.write0(DataClientImpl.java:478)at com.appian.data.client.DataClientImpl.write(DataClientImpl.java:458)at com.appian.data.client.DataClientImpl.write(DataClientImpl.java:446)at com.appian.data.server.BranchCleanup.onInterval(BranchCleanup.java:53)at com.appian.data.server.IntervalTask.safeRun(IntervalTask.java:77)at com.appian.data.server.IntervalTask.run(IntervalTask.java:63)at java.lang.Thread.run(Thread.java:750)
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anyone can suggest what to do with this error
Open a support case.
Hi Stefan ,Thank you for your reply will raise a ticket with support .