Hi All
I am working on version 24.3!
My scenario is, in the SITE provided to the users there is an Active Tasks page where user is shown the tasks as a link. On clicking the link; at the backend we have used a!startProcessLink() to start the appropriate Process Model with the required parameters.
We send a customised mail to user using Send E-mail smart service whenever a task gets assigned to them. The user wants the functionality that in that customised email, a link is provided for the task such that on clicking the link a task gets opened just like it gets opened from the SITE. I understand that a!startProcessLink() actually returns a Reaction Tree which Appian internally reads when we call the a!startProcessLink().
Wanted to check is there a way to handle the same scenario from the email such that on clicking the link in the email; the corresponding process gets started in Appian just like it happens from the SITE.
Thanks in advance!!
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Hi,komalc3 startProcessLink() is a reaction tree that only works within Appian interfaces; it cannot be directly used in an email. Did you check if there is any way from WebApi?
Hi Abhishek Karumuru Thanks for replying!! If you can elaborate how Web API can help in my scenario. As far as i understand you are saying that the email link should call a Web API rather than calling a!startProcessLink()?
Appian does not support starting a process from a link coming from an external web page or email.
Thanks Stefan Helzle for replying!!