I am having Appian 24.2 version and the recordtype is having only few records <100 and also few columns <10. When i created the recordtype, it has sync disabed.
Export to excel button is visible and aso clickable. But when i click that button, download is keep on happening for full day but dint return excel. This is happening for all record types.
Please let me know what might be issue.
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Hi sharathkumar ,Please try to clear Cache, Cookies, and then try again.Try with different browser too. Please let us know if still the problem persists.
Yes, we tried this but stilll facing issues. This is happening for all users
By any chance try enabling sync and export or If it's a cloud environment, raise a support ticket with Appian.
Thanks for your reply. It was working previously but issue is coming from last week only.
We will not be able to enable sync as its happening only in higher environments. Can you please let me know the purpose of enabling sync. Is there any relation w.r.t. export excel. Appreciate your help here.
We are also facing same issue(Recordtype export to excel is not downloading the excel records) after version upgrade 23.2 to 24.2....please let us know if anyone know the solution.
Better to check with Appian Support!
we have raised the ticket to support team.... waiting for RCA
When you open one of the record types in your development environment, do you happen to see a "Upgrade Now" button? After Appian upgrades, there have been a few of those for records over the last couple of years.
Yes. I can see "Upgrade Now" button.
If you upgrade, save, and deploy your record, and all records related to the grid you're trying to export, does the export generate as expected?