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Is there a way within JTRAC where I can see all emails / alerts that were genera
Chasity Davis
over 9 years ago
Is there a way within JTRAC where I can see all emails / alerts that were generated and sent? Maybe through documents or something? I have an escalation alert message that I need to validate was sent and can't figure out how in JTRAC to check. Thanks!...
OriginalPostID-131823
OriginalPostID-131823
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Chasity Davis
over 9 years ago
HA! Appian, not JTRAC. JTRAC is our internally branded name. Sorry for the confusion. :-)
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Margaret Haymann
Appian Employee
over 9 years ago
The escalation alert should show in the process details for that instance on the "Process History" tab
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Chasity Davis
over 9 years ago
It does show there. Thank you for your help!
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