Dear exports,
I have used Export Data Store Entity to Excel Smart Service in process model.
1. Configured Data Store Entity is the DB View, there are 8000+ records in this view.
2. I didn't apply any filters.
3. When run process, there is no process error or any error in system log, process instance run successfully.
However, I only export out 5000+ records in excel, which is not expected, suppose should be all records in DB ( 8000+ ), what's the possible problem? how can I fix it?
PS: I have double check missed records, those are not duplicated records in the view. And I have done a POC, if change the DSE to point to any table, no this data missing issue in exported excel, but if change to views, some have data missing issue, some no, I have no idea that why those data will be missed.
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We faced an issue after upgrade to 25.1 that export to excel left a huge gap between data, and put some data way down the excel so it looked like we missed some data after export, (this is identified as a bug and already Appian has provided a fix and it will be rolled out AN-318243), not sure if this is the case for you, but it was worth mentioning here for you to check, If this is not the case, you can follow recommendations provided by the others in this thread.