We have some Appian administrator users who, when they try to access process supervision, edit the process, and try to change a value in a node, do not see all the tabs and cannot change anything.
For all other administrator users, it displays correctly.
At first glance, it seems that both have the same groups, but we don't understand why the tabs don't appear.
We are probably missing some groups, but we thought that an administrator could do everything.
Is that right?
Thank you very much for your help.
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This is likely a browser cache issue. Have affected users log out, clear browser cache and log back in. If that doesn't work, verify they're true System Administrators (not just basic users in admin groups). Also try a different browser or incognito mode to confirm if it's a caching problem.