Our user base uses primarily desktops and iPads for accessing Appian. One issue

Dan, this is very good feedback to our UX team. Some of the behavior is governed by the OS - we do not have control over it, but some can definitely be adjusted. I personally think that mobile Appian is simpler to use than web but it has decidedly an "app" feel, rather than a "webpage" one.
Some items I can think about in addition to what Nate already mentioned:
- The web interface is not optimized for touchscreens, the text of some links may be too small for some fingers.
- dropdown/checkbox/radio button selections are pretty difficult, not all mobile browsers have a smooth operation (as a proud owner of a Windows phone, I know this first hand)

Dan, this is very good feedback to our UX team. Some of the behavior is governed by the OS - we do not have control over it, but some can definitely be adjusted. I personally think that mobile Appian is simpler to use than web but it has decidedly an "app" feel, rather than a "webpage" one.
Some items I can think about in addition to what Nate already mentioned:
- The web interface is not optimized for touchscreens, the text of some links may be too small for some fingers.
- dropdown/checkbox/radio button selections are pretty difficult, not all mobile browsers have a smooth operation (as a proud owner of a Windows phone, I know this first hand)