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Modify file upload timeout

marca780

#Uploading files
Hey all,
When users want to upload rather big files (of about 80Mo for instance) it might take more than 1 minute for the upload process which results in an red error message of type:
"The upload for the file FILE_NAME.docx exceeded the time limit. Please try uploading it later."
However it seems that the upload continues and after a few seconds the error message disappears and the upload works.
So here are my questions: is there a way to modify the timer which triggers the error message? Is is possible to modify as well the error message itself?
Thank you all!
Marc...

OriginalPostID-135348

OriginalPostID-135348

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  • 0
    Certified Lead Developer
     in reply to Johnnie Lo
    You may have a look at resources.appian.ac.collaboration.MAX_UPLOAD_FILE_SIZE in the custom.properties file, but 40 MB is a relatively smaller size compared to the default of 1 GB (unless you have a defined value smaller than this on your server).

    Try checking on a different browser and check your network connectivity as well. It may be because of a slow connection if at all.

    Also if you have Deployment Automation Manager configured in your environment try checking the url - suite/plugins/servlet/deploymentautomation. We have seen this working in previous instances for relatively bigger sized application that timed out in import/Inspect.
  • 0
    A Score Level 2
     in reply to manisht209
    I agree with Manish, If you change the configuration file it will impact all applications that the server hosts , Another thing to take consideration is How frequent the error is happening? Is that occurring in One Application(one user) or in other applications as well?
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