Hi Forum I've had a strange error occur where a particular webser

lincolnf454 over 10 years ago

Hi Forum

I've had a strange error occur where a particular webservice fails after working perfectly for 6 months. It seems to be a problem with the endpoint, even though it has been working fine up until now. We have changed the endpoint from Soap12 to soap and this worked, but this was quite cumbersome throughout every instance in the process and may seriously affect any active process instances.

Is there a way to stop this from occurring again?

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0 Aleksi White
Appian Employee
over 10 years ago

According to the logs the read timed out. This could indicate something on the network level preventing the connection. Can you confirm if this works properly over SOAPUI when the endpoint is set to Soap12? Are you able to get a telnet connection from the appian server to the endpoint? Are there any firewalls or other appliances between the appian server and the endpoint?
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0 Aleksi White
Appian Employee
over 10 years ago

According to the logs the read timed out. This could indicate something on the network level preventing the connection. Can you confirm if this works properly over SOAPUI when the endpoint is set to Soap12? Are you able to get a telnet connection from the appian server to the endpoint? Are there any firewalls or other appliances between the appian server and the endpoint?
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