We upgraded to Appian 7.7 from 7.3 and after the upgrade users are saying that t

manojj over 10 years ago

We upgraded to Appian 7.7 from 7.3 and after the upgrade users are saying that they are not getting the alerts they used to earlier.
For example: if a comment is added to a News Feed from News tab, users used to get alerts but it has stopped after the upgrade.

How do we configure it? Is it the same one like, configuring the My alerts configuration in apps portal?

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0 abhi.jana
Appian Employee
over 10 years ago

Note that any changes to notification settings in custom.properties mentioned above requires a DOUBLE restart of the Appian Engines to take effect.
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0 manojj over 10 years ago

Hey Abhi, I got the file and compared it with the older one, got to know that the properties were overwritten with the new one and it got missed somewhere.
Thanks for your time.
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