I am using a Post Comment to Feed Entry smart service and I am getting an error

lesliem over 9 years ago

I am using a Post Comment to Feed Entry smart service and I am getting an error that says the following:

"An error occurred while trying to post a comment or hazard to the feed (entry id: []). Details: The supplied feed entry [] is not accessible"

I am passing in an entryID of a post message and all the comments should be appearing beneath that post of entryID value: x-##.

I checked the permissions and read the other posts. When I go to that process and wait about a minute and restart that node it proceeds without an error. Doesn't that mean the permissions are ok? Any ideas?

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0 utkarshs over 9 years ago

Can you share the screenshot of error and your smart service node configuration?
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0 lesliem over 9 years ago

Here is the email alert I get...
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0 lesliem over 9 years ago

Feed service configuration...
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0 utkarshs over 9 years ago

Click the timestamp of your news feed entry from tempo, check the ID there and then monitor your process instance, is it the same ID which is getting passed?
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0 utkarshs over 9 years ago

you can see news feed ID in the URL when you click the timestamp of a particular feed
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0 utkarshs over 9 years ago

also for testing purpose try hard coding the feed ID and then test whether you are able to comment or not, if not then its issue with your security settings you need to check the security for the feed
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0 lesliem over 9 years ago

utkarshs, thanks for the suggestions....but, when I go to the errored process and restart that one node the process continues without an error. Doesn't that mean the permissions are ok?
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0 utkarshs over 9 years ago

I see, did you tried hard coding the feed ID?
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0 lesliem over 9 years ago

I did hardcode the feed ID and I was able to save a comment to the feed.
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0 pavans over 9 years ago

The entry ID - 4,801 doesn't look correct to me. It should be a text value something like "e-4801". Please check the value you are capturing in your "project.eventId" process variable.
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