hi all, is there a way for admin to manually resume a process which is stuc

eaglez over 10 years ago

hi all,
is there a way for admin to manually resume a process which is stuck by a certain exception?

we have a process which contains sub-process one, while this sub-process contains another sub-process two.
somehow, sub-process two is stuck. we cancelled it and restarted a new one manually. sub-process one did reach the end event but the status is not completed, which caused the main process got stuck.

hope my explanation is clear.

Discussion posts and replies are publicly visible

Parents

0 Eduardo Fuentes
Appian Employee
over 10 years ago

I don't think you need to restart the broken sub-process if you don't want that process (you already launched a new instance), simply go to the parent, right click on the sub-process node -> 2 Instances and verify one is Completed and the other is Cancelled, is that the case?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 Eduardo Fuentes
Appian Employee
over 10 years ago

I don't think you need to restart the broken sub-process if you don't want that process (you already launched a new instance), simply go to the parent, right click on the sub-process node -> 2 Instances and verify one is Completed and the other is Cancelled, is that the case?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

No Data