hi all, is there a way for admin to manually resume a process which is stuc

eaglez over 10 years ago

hi all,
is there a way for admin to manually resume a process which is stuck by a certain exception?

we have a process which contains sub-process one, while this sub-process contains another sub-process two.
somehow, sub-process two is stuck. we cancelled it and restarted a new one manually. sub-process one did reach the end event but the status is not completed, which caused the main process got stuck.

hope my explanation is clear.

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0 ryanh over 9 years ago

The trick is, you have to make sure that either the newly restarted flow reaches a terminate end event (the one with the black circle in it) or you first cancel the 'broken' node so the broken flow is completed and then restart the node. If you start the node first, the existing 'broken' flow will still exist when the fixed one reaches an end event. When the end event is reached the results are sent back to the calling process, but it doesn't continue where it left off.
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0 ryanh over 9 years ago

The trick is, you have to make sure that either the newly restarted flow reaches a terminate end event (the one with the black circle in it) or you first cancel the 'broken' node so the broken flow is completed and then restart the node. If you start the node first, the existing 'broken' flow will still exist when the fixed one reaches an end event. When the end event is reached the results are sent back to the calling process, but it doesn't continue where it left off.
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