Hi, one user is experiencing troubles with tasks completion. When he completes j

olivierd over 9 years ago

Hi, one user is experiencing troubles with tasks completion. When he completes just one task this get duplicated in the process (all downstream tasks x2, x3 or x4). It seems to be random (happens approx. 1/3 of the time in any process models - no recurring pattern). We have tried with IE11 and Mozilla, reset the Web browser config to default twice, same problems. He is the only one facing such issues so we think it might be some workstation/Web browser settings. Any ideas? Thanks.

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0 Amitkumar over 9 years ago

Can you check in the process model, if there is a node which has been configured as MNI? If yes, can you make sure all the instances of that node finishes at once instead of one at a time? You can also check, how many instances of task have been completed when task is submitted? If only one task instance is completed, you can eliminate browser or any other form behavior from the issues.
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0 Amitkumar over 9 years ago

Can you check in the process model, if there is a node which has been configured as MNI? If yes, can you make sure all the instances of that node finishes at once instead of one at a time? You can also check, how many instances of task have been completed when task is submitted? If only one task instance is completed, you can eliminate browser or any other form behavior from the issues.
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