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hi all, is it possible that once someone comments on a tempo, some particul
eaglez
over 9 years ago
hi all,
is it possible that once someone comments on a tempo, some particular people can receive an email even if they haven't comment on this tempo before?
for example, a tempo is created and nobody has commented before. once A comments, B will receive an notification email.
OriginalPostID-149496
OriginalPostID-149496
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rajatm
over 9 years ago
I believe if a user has subscribed to a Feed and default email alerts are on, he/she will get the updated on email.
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eaglez
over 9 years ago
Hi rajatm, thanks for you reply.
i cannot remember how to subscribe to a feed right now. is it configured in "Post System Event to Feed" node?
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rajatm
over 9 years ago
See if this helps
forum.appian.com/.../Settings_Page
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eaglez
over 9 years ago
sorry to bother again, i cannot find the settings page.
where is it?
i'm using Appian7.6.
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praveenj
over 9 years ago
Go to Settings under username in tempo interface and you will see News on left hand side pane. But this solution will only work if B explicitly subscribes to the feed. Hope this helps.
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Tom Ryan
Appian Employee
over 9 years ago
Additionally, your email alert settings can be fully configured through the apps portal: <your url here>/suite/apps -> Alerts -> Edit my alert settings. If you want to disable the apps portal for your site, you can expose these settings as actions in tempo by using the Portal Utilities plugin which is available on Forum.
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eaglez
over 9 years ago
thank you all.
this may not work. i found i have subscribed to all feeds.
still if i don't participate in certain tempo, which means i never comment on this tempo, i won't receive any notification emails when others comment.
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Tom Ryan
Appian Employee
over 9 years ago
For a tempo post you have not participated in, you can star it to receive notifications on other comments.
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eaglez
over 9 years ago
so that means i need to manually start all tempo conversations.
is it not possible to automatically start them?
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Tom Ryan
Appian Employee
over 9 years ago
There are a range of smart services which allow interaction with the news feed. You can then subscribe to the feed as described by Ravat and Praveen.
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