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Hi, Has anyone created a solution that allows for delegation of tasks?
garym
over 8 years ago
Hi,
Has anyone created a solution that allows for delegation of tasks?
For instance, a user can specify a start and end date and a user and then any tasks during that period that is assigned to this user will go to the delegated user.
Thanks
OriginalPostID-157995
OriginalPostID-157995
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gauravg568
over 8 years ago
Yes, we've created similar functionality in past using Appian System Task Report, Process Analytics Smart Service available out of the box and Task Reassignment Smart Service plug-in. We created an Appian System task report listing tasks assigned to a user context and a task assignment date column. We then used the process analytics smart service to run this system report with user context whose tasks were to be delegated with additional filter criteria such as task assignment date between start date and end date to get all relenant task ids. The task reassignment smart service was then used to reassign tasks with these task ids to a different user.
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gauravg568
over 8 years ago
Yes, we've created similar functionality in past using Appian System Task Report, Process Analytics Smart Service available out of the box and Task Reassignment Smart Service plug-in. We created an Appian System task report listing tasks assigned to a user context and a task assignment date column. We then used the process analytics smart service to run this system report with user context whose tasks were to be delegated with additional filter criteria such as task assignment date between start date and end date to get all relenant task ids. The task reassignment smart service was then used to reassign tasks with these task ids to a different user.
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