Hi, One of the client is using Documentum and they are managing a scenario like,

Okay, the fact that a user has logged-in indicates that the user is a valid user. I don't know which other system we are talking about - but in Appian, a task is assigned to a user or group and once you take that task, it changes the ownership to the user. The ownership, controlled by the Appian security model, indicates the fact that the user is the right person to do the job. The audit log is going to hold the information on who completed the task etc., So, the need for user entering the credentials again is not only redundant, it is actually not a best practice. So my recommendation is to re-engineer this part and use Appian security and audit log to hold the required information.

Okay, the fact that a user has logged-in indicates that the user is a valid user. I don't know which other system we are talking about - but in Appian, a task is assigned to a user or group and once you take that task, it changes the ownership to the user. The ownership, controlled by the Appian security model, indicates the fact that the user is the right person to do the job. The audit log is going to hold the information on who completed the task etc., So, the need for user entering the credentials again is not only redundant, it is actually not a best practice. So my recommendation is to re-engineer this part and use Appian security and audit log to hold the required information.