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I need to troubleshoot task escalations timers that are based on a rule that cal
dsmithgxp
Certified Associate Developer
over 8 years ago
I need to troubleshoot task escalations timers that are based on a rule that calculates the escalation date. Is there anyway to see on an active task what the escalation_timer is set currently to?
OriginalPostID-166759
OriginalPostID-166759
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Eduardo Fuentes
Appian Employee
over 8 years ago
You can only get some limited information about the escalations that particular instance of the task has configured:
1. Monitor Process
2. Right click on the node -> X instances
3. Click on View Node Details with the particular task highlighted, then click on escalations tab
Not very useful for your use case though
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Eduardo Fuentes
Appian Employee
over 8 years ago
You can only get some limited information about the escalations that particular instance of the task has configured:
1. Monitor Process
2. Right click on the node -> X instances
3. Click on View Node Details with the particular task highlighted, then click on escalations tab
Not very useful for your use case though
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