I need to troubleshoot task escalations timers that are based on a rule that cal

dsmithgxp

Certified Associate Developer

over 8 years ago

I need to troubleshoot task escalations timers that are based on a rule that calculates the escalation date. Is there anyway to see on an active task what the escalation_timer is set currently to?

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0 Eduardo Fuentes
Appian Employee
over 8 years ago

You can only get some limited information about the escalations that particular instance of the task has configured:

1. Monitor Process
2. Right click on the node -> X instances
3. Click on View Node Details with the particular task highlighted, then click on escalations tab

Not very useful for your use case though
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0 Eduardo Fuentes
Appian Employee
over 8 years ago

You can only get some limited information about the escalations that particular instance of the task has configured:

1. Monitor Process
2. Right click on the node -> X instances
3. Click on View Node Details with the particular task highlighted, then click on escalations tab

Not very useful for your use case though
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

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