How to perform exception handling when any node withing the process fails or sus

How to perform exception handling when any node withing the process fails or suspends?, basically I should be able to show an error screen to end user with some basic information.

OriginalPostID-170192

OriginalPostID-170192

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  • @parvezs As discussed above you could refer https://forum.appian.com/suite/tempo/entry/e-155795 to obtain an idea of how it could be done. But this approach definitely won't work always, for example we used this kind of mechanism over the batch processes that were run by system in order to let everyone know if it's completed or struck with any problems before everyone starts working in the morning on the site.

    I guess the best part would be leave it to the users who support the application. As soon as an alert is triggered, an email will be sent to targeted users, and the users who are responsible for sorting this can action the item immediately without waiting for any details from the end users.
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  • @parvezs As discussed above you could refer https://forum.appian.com/suite/tempo/entry/e-155795 to obtain an idea of how it could be done. But this approach definitely won't work always, for example we used this kind of mechanism over the batch processes that were run by system in order to let everyone know if it's completed or struck with any problems before everyone starts working in the morning on the site.

    I guess the best part would be leave it to the users who support the application. As soon as an alert is triggered, an email will be sent to targeted users, and the users who are responsible for sorting this can action the item immediately without waiting for any details from the end users.
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