How to perform exception handling when any node withing the process fails or sus

How to perform exception handling when any node withing the process fails or suspends?, basically I should be able to show an error screen to end user with some basic information.

OriginalPostID-170192

OriginalPostID-170192

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  • we normally need exception handling mechanism on the integration points like web service integration. A call to web service may return fault or service timeout other then expected response.
    In our project ,we have created a utility process which retry the web service node for three times with two minutes interval so if the 'call web service' does not return response within on min, we consider it as service timeout and trigger utility process.
    If the service gets timeout again even after 3 retry calls then it creates task to administrator with process name , step name and service Request with an option to retry or ignore it . Based on the business logic then the Administrator can take action on it.
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  • we normally need exception handling mechanism on the integration points like web service integration. A call to web service may return fault or service timeout other then expected response.
    In our project ,we have created a utility process which retry the web service node for three times with two minutes interval so if the 'call web service' does not return response within on min, we consider it as service timeout and trigger utility process.
    If the service gets timeout again even after 3 retry calls then it creates task to administrator with process name , step name and service Request with an option to retry or ignore it . Based on the business logic then the Administrator can take action on it.
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