I have setup email configuration and able to send email thru "Send E-Mail&q

mohammads

Certified Senior Developer

over 9 years ago

I have setup email configuration and able to send email thru "Send E-Mail" smart service. However when I create a new user , temp password email is not getting triggered to user and I don't see any error in log files either.

Can some one advise whether we need to set any configuration parameter to trigger user password email.

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0 Tim
Certified Lead Developer
over 9 years ago

Have you entered a password or left it blank? Check the docs here:
forum.appian.com/.../User_Management.html
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0 mohammads
Certified Senior Developer
over 9 years ago

Thanks tim. I am creating user's thru APIs ( UserProfileService and UserProfile ) . Can you advise how I can generate account creation email thru APIs
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0 Eduardo Fuentes
Appian Employee
over 9 years ago

User creation via API does not send an email to the user by default. You would need to use Java code to send the email or have an administrator reset the password.

I'd rather use the out of the box smart service to create the user and then do the "custom" part after that node inside my plug-in
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0 mohammads
Certified Senior Developer
over 9 years ago

Thanks Eduardo for confirmation. Actually we have requirement to create 5k-10k user in a day and creating thru OOB smart service is taking lot of time. I have created a custom code to send email using "Configuration" object. Thanks for all the help.
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0 Eduardo Fuentes
Appian Employee
over 9 years ago

Just out of curiosity, is your code making calls to notifyUserCreation()? Make sure you are propagating the users to the engines using this method in the corresponding services.
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0 mohammads
Certified Senior Developer
over 9 years ago

yeah Eduardo, I am making call to notifyUserCreation and other four services given in documentation.
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0 Eduardo Fuentes
Appian Employee
over 9 years ago

Excellent! Just making sure.
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