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We're running into an issue with a data store. We are on the cl
nickh413445
Certified Senior Developer
over 9 years ago
We're running into an issue with a data store.
We are on the cloud, and using the default data source. This occurred after importing an application from the DEV environment to the TEST environment.
This is the message when we try to view the records:
Could Not Retrieve Register My Apprenticeship Program
The source of the data for “Welcome to the Apprenticeship Registration Tool” cannot be accessed. (APNX-1-4205-001)
From the logs:
15:15:47,235 INFO [stdout] (ajp-/0.0.0.0:8009-9) 2015-10-23 15:15:47,235 [ajp-/0.0.0.0:8009-9] ERROR com.appiancorp.rest.record.data.RecordItemListViewProvider - com.appiancorp.suiteapi.common.exceptions.AppianRuntimeException: com.appiancorp.suiteapi.common.exceptions.AppianException: The source of the data for “Welcome to the Apprenticeship Registration Tool†cannot be accessed. (APNX-1-4205-001)
The table is only a lookup table with no constraints. No issue querying on the DB side.
I saved&published the d...
OriginalPostID-174681
OriginalPostID-174681
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nickh413445
Certified Senior Developer
over 9 years ago
...atastore multiple times, and ensured the security settings on the datastore are correct.
I'm not sure what other steps I can take.
Any ideas on how to resolve this issue?
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Eduardo Fuentes
Appian Employee
over 9 years ago
Can you try with a System Administrator account?
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nickh413445
Certified Senior Developer
over 9 years ago
Yes, this error is seen even with a System Admin account
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Eduardo Fuentes
Appian Employee
over 9 years ago
The error suggests that the record "Welcome to the Apprenticeship Registration Tool" is referencing a particular source that is not available for access.
What's the value in the "Source" picker for this record? Some screenshots would help me to better understand the issue.
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