hi All, is it possible that as long as someone comments on one tempo,

eaglez over 8 years ago

hi All,

is it possible that as long as someone comments on one tempo, people who are in this tempo group will receieve notifcation emails, even they haven't commented before?
as you konw, now we only receieve notification when we have already commented before.

thanks in advance.

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0 GouthamKrishna over 8 years ago

Hello, sounds like it is something related to the participants list of the post. Usually when someone interacts with the post by commenting then they are added to the list of participants there by allowing them to receive any future notifications. How is your post generated ? Using a smart service ? If so consider the option of specifying who should be presented in this list by specifying viewers(?)
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0 eaglez over 8 years ago

hi, we already secified the viewers, that doesn't work. I think that is used to constraint the people who are able to view the discussion.
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0 Chris over 8 years ago

As far as I know it is not possible to automatically add users to a post so they receive notifications when a comment is added, as viewers and participants are not notified unless they have physically commented on the post. I created an entry on this a little while ago, did not receive the result I was looking for: forum.appian.com/.../e-171528
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