Hello, I have published an application, downloaded the Appian Android

ricardoc over 8 years ago

Hello,

I have published an application, downloaded the Appian Android app, and authenticated with my server.

Then, after inputing the user and password, I get: "An unknown error has occurred. Please try again."

This error happens only with Basic User accounts in Android - iOS works fine. With System Administrator permissions I am able to log in.

Any idea how can I troubleshoot this error?

Thanks

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0 mohanp over 8 years ago

Ricardo, Are you able to see any errors in server.log/ application-server.log? If possible,can you please attach the log file?
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0 mohanp over 8 years ago

Ricardo, Are you able to see any errors in server.log/ application-server.log? If possible,can you please attach the log file?
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