Hi, When you configure an escalation for a task (ie. 2 days), does it look

garym over 9 years ago

Hi,
When you configure an escalation for a task (ie. 2 days), does it look at the calendar and base it on working days only or is it just a straight 2 days from the time the task is initiated?

Thanks,
Gary

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0 chetany
A Score Level 1
over 9 years ago

caladddays() would be appropriate. It will automatically take into account weekends and non working days. You can even pass the specific calendar you want to use. If you want it to be even more precise use caladdhours() which will exclude non-working hours also.
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0 chetany
A Score Level 1
over 9 years ago

caladddays() would be appropriate. It will automatically take into account weekends and non working days. You can even pass the specific calendar you want to use. If you want it to be even more precise use caladdhours() which will exclude non-working hours also.
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