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Active process instance got archived

Mahesh Sanga

Is anyone aware of any incident where process is still active and got archived?
We had one incident in our production today, where the process is still active at one of the sub-process node and it got archived inso we unarchived it. We are unable to comprehend this behavior.

Attached the screenshot that shows the unarchived process.

OriginalPostID-183456

OriginalPostID-183456

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    Appian Employee
    I have never seen that before. I think there might be some confusion, probably after you unarchived the process became active because someone started a node.

    Even you try to archive an active process manually with the script you'd get

    ERROR: Engine 0, process XX: Could not be archived: Can archive only completed or cancelled process

    and if you try to do it with the plug-in you get an error code -1 as the output.
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  • 0
    Appian Employee
    I have never seen that before. I think there might be some confusion, probably after you unarchived the process became active because someone started a node.

    Even you try to archive an active process manually with the script you'd get

    ERROR: Engine 0, process XX: Could not be archived: Can archive only completed or cancelled process

    and if you try to do it with the plug-in you get an error code -1 as the output.
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