Is it possible for a task notification in an email to automatically open up the

This is possible, but there may be some potentially complicating factors in a given environment that could prevent this from working. For example, if SSO is enabled, the link will not be able to open the app at this time.

If SSO is not enabled, how do we go about making it possible to open in the app as opposed to the browser?

There's nothing in particular that needs to be configured. Are you encountering issues with this?

Ok thanks. No issues, we are just looking into creating a custom app and we had a couple questions before we proceed with this.