Afternoon all, I am currently trying to set up a new custom email sen

garethm over 8 years ago

Afternoon all,

I am currently trying to set up a new custom email sender that takes a pv! (type: email address) as the sender (which is fine) - however, I am also trying to have the emailDisplayName also definable from a pv... the documentation only demonstrates how to set up items with static labels.

Business case is to allow users to select (via a form) whether the email should be send from their email address, or from their departmental group box.
forum.appian.com/.../Configuring_Custom_Email_Senders.html

Is my requirement possible, and if so, any idea how!?

TIA,

Gareth

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0 Ramy Jaber
Appian Employee
over 8 years ago

It is not possible to dynamically define the email Display name with a process variable.

The following work around should be viable:
1. the user's input on the form can be saved into a PV
2. Use a logic XOR gate leading to two separate Send Email Nodes (one configured for Department box and one configured for personal email address)
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0 garethm over 8 years ago

OK - thanks, but that is not an option as each person has a different team (and - just to complicate matters further - some people have multiple teams!)

If it is not possible, I will just go with a generic display name with the address being dynamic.

Gareth
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0 Mike Cichy
Appian Employee
over 8 years ago

You can have a Generic Email Sender and hardcoded pv name in your custom sender xml. Then in your process model you need to define the variable of the same name, populate and use that for more dynamic behavior.
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0 garethm over 8 years ago

Thanks Mike - could you explain in more detail, please....

in the custom email-address-config.genericSender.xml I have:

<addresses>
<address name="pv_genericSender">
<expression>=pv!genericSender</expression>
</address>
</addresses>

and then the sender displayName in the resource bundles as

address.pv_genericSender.displayName= Crawford & Company
address.pv_genericSender.emailDisplayName= Crawford & Company

where would the pv! for the sender name go ?
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0 Mike Cichy
Appian Employee
over 8 years ago

The pv just needs to be defined and populated in the process model calling the Send Email node.
Additionally, you need to add an item into the collections tag that corresponds to the the address name definition.
I would also change the display name in the properties file to indicate to the designer what the sender actually is.
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