Please let me know how to initiate a process by receiving mail. Thanks in advanc

@jegadeeswarand Hi, have you had a chance to go through the content at following links in the documentation? If not, I would suggest to do so.

https://forum.appian.com/suite/help/16.1/Mail_Server_Setup.html
https://forum.appian.com/suite/help/16.1/Sending_an_Email_Message_to_a_Process.html
https://forum.appian.com/suite/help/16.1/Start_Event_-_Receive_Message.html

Hi jegadeeswaran, the link for configuring the Start Event to Receive Message mentioned above would be useful. Do try and get back if you face any issues. We have used this in a solution recently and will be able to help.

+ link 3 by itself would be sufficient if you are in Appian cloud environment and the Mail server configurations mentioned in link 1 and 2 have already be done. Else, you have to configure them. Thanks @sikhivahans for providing the links to the complete information in this context.