Hi, We are facing below issue while importing the application &

kaushikr735 over 7 years ago

Hi,

We are facing below issue while importing the application
"The page could not be loaded. [HTTP Code = 504] (APNX 1-4279-001) "

After further research on forum we found that it is the connection timeout issue, i checked and found that error comes after 2 min hence timed out is after 2Min.

Where i can find settings to change the timeout ? Any help is appreciated.

Thanks,
Kaushik

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0 Ashvin Kapur over 7 years ago

One suggestion would be to run the import directly from the localhost of the machine hosting the instance. The 504 error often stems from a browser timeout which is independent of Appian.

In addition, check your email. Sometimes even if you receive that message, the application actually imports successfully in the background. You should get an email notification indicating that the app imported successfully or any issues with import
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0 Ashvin Kapur over 7 years ago

One suggestion would be to run the import directly from the localhost of the machine hosting the instance. The 504 error often stems from a browser timeout which is independent of Appian.

In addition, check your email. Sometimes even if you receive that message, the application actually imports successfully in the background. You should get an email notification indicating that the app imported successfully or any issues with import
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