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Related action visibility
tanmayareddyn241
over 8 years ago
Hi,
We are using related action heavily in our application. When a user clicks the related action multiple time repeatedly with less than seconds difference or, if two users click on the related action at the same time, then multiple instance of the process start, we should avoid this, the process should only start once for the person who clicked it the first time.
I tried to solve this in multiple ways:
1. I made a process model report for this process and used query analytics expression to get a count of instances of the process by passing some process variables, now I used this in the exception flow and checked if the count is greater than 1 then end the process. In this case when related action is clicked multiple times all the instances are ending by exception.
2. I made a task report by process model and used query analytics expression to get a count of "assigned" and "accepted" ...
OriginalPostID-240499
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sikhivahans
over 8 years ago
@tanmayareddyn Have you had a chance to take a look at the post at /search?q=OriginalPostID-215481 and https://forum.appian.com/suite/help/16.3/Data_Locking_Strategies.html#Optimistic_Locking? Or is it that you have had a look but not satisfied with the strategies? I think by opting for these approaches you would be able to launch a Related Action at times but the database updates made will be able to restrict you moving further in the process provided if a check for a lock is in place.
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sikhivahans
over 8 years ago
@tanmayareddyn Have you had a chance to take a look at the post at /search?q=OriginalPostID-215481 and https://forum.appian.com/suite/help/16.3/Data_Locking_Strategies.html#Optimistic_Locking? Or is it that you have had a look but not satisfied with the strategies? I think by opting for these approaches you would be able to launch a Related Action at times but the database updates made will be able to restrict you moving further in the process provided if a check for a lock is in place.
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