Problem with File Upload

sayalii768 over 7 years ago

-- Problem with File Upload --
The file upload component is used on the form but it gets hang for only one user. After we browse and select the file, there is a process bar that fills up to 100% and then displays the file size. It never transitions from the process bar to the file size which indicates the file is ready to upload , So clicking on form button which initiates the next node in the process model is ineffective.
Attached is the screenshot where the component hangs.

Any advice is appreciated,
Thank you.

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0 aloks0189
Certified Lead Developer
over 7 years ago

@sayalii768 If you are saying that, it keep on showing Working... once you click on submit After selecting the file as per Screenshot, then there might be some issue with your Server. There may be possibility that the server might be functioning Slow. And very important try to check your server Log, that might give some hint about the root cause. however may i know the file size which you are trying to Upload
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0 aloks0189
Certified Lead Developer
over 7 years ago

@sayalii768 If you are saying that, it keep on showing Working... once you click on submit After selecting the file as per Screenshot, then there might be some issue with your Server. There may be possibility that the server might be functioning Slow. And very important try to check your server Log, that might give some hint about the root cause. however may i know the file size which you are trying to Upload
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