Problem with File Upload

sayalii768 over 7 years ago

-- Problem with File Upload --
The file upload component is used on the form but it gets hang for only one user. After we browse and select the file, there is a process bar that fills up to 100% and then displays the file size. It never transitions from the process bar to the file size which indicates the file is ready to upload , So clicking on form button which initiates the next node in the process model is ineffective.
Attached is the screenshot where the component hangs.

Any advice is appreciated,
Thank you.

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0 sayalii768 over 7 years ago

@aloks176 - The progress bar for file upload component is not displaying the file size(just show 100%), which means that the file is ready to upload and we can submit the form. As Component is hanged the form is also not getting submitted and Working is displayed. File size is 30 KB.
Checked server log too but got nothing related to this. While this issue is faced by only one user.
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0 sayalii768 over 7 years ago

@aloks176 - The progress bar for file upload component is not displaying the file size(just show 100%), which means that the file is ready to upload and we can submit the form. As Component is hanged the form is also not getting submitted and Working is displayed. File size is 30 KB.
Checked server log too but got nothing related to this. While this issue is faced by only one user.
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