Whats the Need of Multiple Timers

aloks0189

Certified Lead Developer

over 7 years ago

Hi,
what is the use of having multiple timers, lets say i configured more than one timer on User Input task in process Model, but when it comes to Timer Exception Flow, it can go to only one specified node, that means except one timer, the remaining timers will not be useful anymore.

Lets say i have a requirement, where i want to set the goal time as well as deadline time for the task, where the goal time is 1 hour (which is an expected Time to finish the task), and deadline time is 2 hours (it's the max time to complete the task), so do we have any way to achieve this using multiple timers.

And also please let me know the actual need of multiple timers

Thanks

Discussion posts and replies are publicly visible

Parents

0 Rama Thummala
Certified Lead Developer
over 7 years ago

@Alok
In your case for the goal and deadline, for goal we can configure escalation timer and for deadline we can use either escalation or exception timer based on the business requirement.

As the best of knowledge, if we configure multiple timers , the one which comes first will take priority in exceptions and flow continues with alternate flow(exception flow),where as in case of escalations if we configure multiple timers , at the specified timer intervals process will trigger the escalation, lets say for goal you need to escalate to manager and at deadline escalate to send alert mail.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 Rama Thummala
Certified Lead Developer
over 7 years ago

@Alok
In your case for the goal and deadline, for goal we can configure escalation timer and for deadline we can use either escalation or exception timer based on the business requirement.

As the best of knowledge, if we configure multiple timers , the one which comes first will take priority in exceptions and flow continues with alternate flow(exception flow),where as in case of escalations if we configure multiple timers , at the specified timer intervals process will trigger the escalation, lets say for goal you need to escalate to manager and at deadline escalate to send alert mail.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

No Data