Can't connect to IBM MQ

Hi all,

We are using the plugin jms-2.0.0.jar to send a message to a IBM MQ Queue in the way described in the documentation. However we always see the following error message in the log:

2019-02-11 15:13:48,256 [Appian Work Item - 8674 - execution01 : UnattendedJavaActivityRequest] WARN com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=268451385, classname=com.appiancorp.ps.jms.smartservice.MessageProducerSmartService. This action will be retried until it succeeds or the maximum retry period is reached. Details: com.ibm.msg.client.jms.DetailedJMSException: JMSWMQ0018: Failed to connect to queue manager 'XYXY' with connection mode 'Client' and host name 'blbmq-ba74(19074)'. We have checked with the MQ Team that the Queue Connection Settings are correct: [host=blbmq-ba74, port=19074, queueManager=XYXY, channel=JAVA.BPMS.BA74.1, cipherSuite=, clientId=, queue=MQBP0001.APPIAN.REQUEST.TO.IB, topic=, subscriptionName=]

 

The MQ Team says that the channel Name is incorrect, with an extra blank space " JAVA.BPMS.BA74.1" which was a Problem at the beginning but the model was corrected and published. Old instances have been deleted but still we cant connect. When we Monitor de process we can see that the channel Name is now correct, but we still receive the same error from MQ.

 

Any idea??

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