Send Email Node emails are not received here as System Error alerts emails are receiving in cloud environment.

Certified Senior Developer

Hi,

In one of the Cloud environment we are unable to receiving the emails which are configured through Send Email Smart service through process. where as we are receiving System generated errors/alert email.

Email Node is completed with out any errors. we didn't find any errors in logs files tomcat-stdOut.log ...

Please provide some checking points to verify like any configuration or security setting etc.

Appian Version:18.4

-Thanks in advance.

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