Hi,
In my application I have added one dialogflow chat window in one of the interface using a!webContentField() field. Purpose of which is: Given an ORDER ID it will return associated to that order, if the order is for the logged in user. I am maintaining a table for orders (which consists of order Id, order details and user id) in Appian database. Now, in dialogflow I am putting one service account API key from appian, in tern dialogflow calls Appian to retrive the details. Now, the issue is, I cannot capture the details of logged in user in the dialogflow, hence cannot validate if the order is for logged in user or not. If anyone having a way out please do reply. TIA.
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Hi, did you manage to solve? In these days I am finding in a similar situation! Thank you!
Hi, were you able to integrate dialogflow with Appian? could you please share if there is any documentation
Any further info on how to integrate Dialogflow with Appian?
You'll likely need to build a custom component plugin if you want to push/pull data between Appian and an external system in an embedded pattern. docs.appian.com/.../component-plugins.html
OOTB, you could use APIs that Dialogflow exposes. docs.appian.com/.../Call_an_Integration.html