Docusign webhook

Certified Senior Developer

I want to send a document to recipient via DocuSign and want to retrieve by a process in Appian  after the signing .So completed event can be trigger to a webhook ( or to API) via Docusign ,But it giving the follwing error,

"Error - The remote server returned an error: (401) Unauthorized"

How can I configure  authorization in web API to trigger a process model

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  • +1
    Certified Lead Developer
    10 months ago

    I do not understand what you mean with your question "How can I configure  authorization in web API to trigger a process model".

    Did you provide the necessary credentials to DocuSign to call your API? If yes, does this user have permission to initiate the process model? Did you test your API successfully?