I tried to use "receive file over SFTP" smart service to connect this

simony over 11 years ago

I tried to use "receive file over SFTP" smart service to connect this test FTP server,www.chilkatsoft.com/.../p_210.asp.
But it failed and the error message show me to check the application server log but I don't know how to do it in appian cloud. And I also did the same thing via CMD and it got the very file I wanted. So I am really confused why the CMD can work but appian can't.
Could anyone provide some advice?
Thank you so much!...

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0 alickc over 11 years ago

But the http address which I mentioned above is the SFTP test for public. I don't think it needs to set VPN to access. In my localhost, I can access the address via FTP command under CMD like "ftp->open XX.XX.XX.XX->user ID->passward->get /home/test/test1.txt". I think Appian could server can also access the address without VPN setting? Could you try to access the test address on your PC.
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0 alickc over 11 years ago

But the http address which I mentioned above is the SFTP test for public. I don't think it needs to set VPN to access. In my localhost, I can access the address via FTP command under CMD like "ftp->open XX.XX.XX.XX->user ID->passward->get /home/test/test1.txt". I think Appian could server can also access the address without VPN setting? Could you try to access the test address on your PC.
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