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we have an issue with "Configuring Custom Email Senders". When we firs

natasav
we have an issue with "Configuring Custom Email Senders". When we first implemented that functionality,wWe followed the instruction on Appian 6.2 ,and migrate those conf files till now on Appian 7.0.
We have the same integration on all environments (DEV,UAT,PROD) the only difference is the mail address on each server.
For example on DEV it is bpmsdev@company.com and on PROD it is bpms prod@company.com.
And the issue is , when on some process instance "sent mail " is executing from PROD , actually it is like sending from DEV or UAT.
How it is possible and does anybody faced the same situation and how it was solved?
Thanks in advance,Natasa...

OriginalPostID-114232

OriginalPostID-114232

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    Appian Employee
    1. Create a constant of type: "Email Address" and call it, let's say

    cons!APPIAN_BPMS_CUSTOM_SNDR_ADDR

    2. Deploy the attached XML replacing yours

    3. Restart JBoss

    4. Export the constant to all your environments

    5. Edit the value of the constant accordingly for each environment to point to the right email address

    6. On DEV open each process model and RE-SELECT the custom sender. Save and publish (or use the plug-in I mentioned above)

    7. You can now EXPORT this model and as long as the constant has the right value on each environment this will send emails on behalf of the right email address

    *** NOTE: Notice how once you update the value of the constant you shouldn't be importing it again in the environments since that will mean you are overriding the value again.

    *** NOTE #2: Yes, those links apply to 7.0

    email-address-config-custom.xml

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  • 0
    Appian Employee
    1. Create a constant of type: "Email Address" and call it, let's say

    cons!APPIAN_BPMS_CUSTOM_SNDR_ADDR

    2. Deploy the attached XML replacing yours

    3. Restart JBoss

    4. Export the constant to all your environments

    5. Edit the value of the constant accordingly for each environment to point to the right email address

    6. On DEV open each process model and RE-SELECT the custom sender. Save and publish (or use the plug-in I mentioned above)

    7. You can now EXPORT this model and as long as the constant has the right value on each environment this will send emails on behalf of the right email address

    *** NOTE: Notice how once you update the value of the constant you shouldn't be importing it again in the environments since that will mean you are overriding the value again.

    *** NOTE #2: Yes, those links apply to 7.0

    email-address-config-custom.xml

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