we have an issue with "Configuring Custom Email Senders". When we firs

natasav over 10 years ago

we have an issue with "Configuring Custom Email Senders". When we first implemented that functionality,wWe followed the instruction on Appian 6.2 ,and migrate those conf files till now on Appian 7.0.
We have the same integration on all environments (DEV,UAT,PROD) the only difference is the mail address on each server.
For example on DEV it is bpmsdev@company.com and on PROD it is bpms prod@company.com.
And the issue is , when on some process instance "sent mail " is executing from PROD , actually it is like sending from DEV or UAT.
How it is possible and does anybody faced the same situation and how it was solved?
Thanks in advance,Natasa...

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0 Eduardo Fuentes
Appian Employee
over 9 years ago

Based on your configuration files your Send Email node should now send the emails from whatever email address you have in "=cons!APPIAN_BPMS_CUSTOM_SNDR_ADDR" for NEW PROCESS INSTANCES if you've performed step #6 (which I describe in more detail below):

6. Open each process model and select OTHER SENDER then save and publish. After that RE-SELECT the custom sender. Save and publish (or use the plug-in I mentioned above). This will update the model for new instances.

Existing instances will use their original value.
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0 Eduardo Fuentes
Appian Employee
over 9 years ago

Based on your configuration files your Send Email node should now send the emails from whatever email address you have in "=cons!APPIAN_BPMS_CUSTOM_SNDR_ADDR" for NEW PROCESS INSTANCES if you've performed step #6 (which I describe in more detail below):

6. Open each process model and select OTHER SENDER then save and publish. After that RE-SELECT the custom sender. Save and publish (or use the plug-in I mentioned above). This will update the model for new instances.

Existing instances will use their original value.
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