Hi,
we have a problem connecting from Appian to an external URL (for es: https://ourserver.spid.local/service).
Initially there was a problem of conflict between the URL's IP and some internal appian IP.
The connection from appian to the url is through a static VPN and I have correctly trusted the domain spid.local and the IP of the server in the VPN configuration details. The internal CA which signed the url's certificate is trusted in appian.
When we Try to connect to the URL we receive the error: "Certificate for <esternal URL> doesn't match any of the subject alternative names: [*.appiancloud.com, appiancloud.com]"
How can we fix it?
Thanks for your help.
V
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You'll need to contact the administrator of the server at ourserver.spid.local/service and request them to update the server's certificate to include a SAN that matches the URL Appian is trying to connect to. The new SAN should be ourserver.spid.local.Once the certificate is updated, Appian should be able to connect successfully.
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I think there is no connection between the Appian server and the external URL to which you are trying to connect.
Ensure you have a connection between the Appian server to the external URL. You have to whitelist the URL or you have to allow it via the VPN tunnel which your network team can support you on this.