We've been getting intermittent issues calling web services from our Appian

Gavin Hume

Certified Senior Developer

over 10 years ago

We've been getting intermittent issues calling web services from our Appian cloud application. We occassionally get the following error (in this particular case the web service is called within a SAIL form using the webservicequery):
Error evaluating function 'webservicequery': The maximim time waiting for an operation to complete was reached (socket timeout).

Looking at the logs for this web service it returned a successful response after around 4 minutes but the error was displayed to the user before that response was sent. I assume there is some parameter/configuration setting that determines how long the webservicequery will wait for a response but am struggling to find out where it is set and what it is set to.

Can anyone help?...

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0 Gavin Hume
Certified Senior Developer
over 10 years ago

So how can we configure it (we might want to do this in our development environment so we can get the response, even if it's slow, so we can continue Appian development while we optimise the service)
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0 Gavin Hume
Certified Senior Developer
over 10 years ago

So how can we configure it (we might want to do this in our development environment so we can get the response, even if it's slow, so we can continue Appian development while we optimise the service)
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