Integration Response data Garbled (UTF-8)

Certified Associate Developer

Hello,

We are receiving a response via an Appian Integration Object, but the Korean characters in the response appear to be garbled or broken.

According to the API provider, the response is encoded in UTF-8, and Appian also uses UTF-8 as the default charset. However, the Korean text is not displaying correctly.

Could you please advise what might be causing this issue and how we can resolve it?

Thank you.

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  • 0
    Certified Associate Developer

    Hello,

    Since both the API provider and Appian use UTF-8 encoding, the garbled Korean characters likely indicate an issue with how the response is being interpreted or displayed within Appian, check the below first:

    The API response has Content-Type: application/json; charset=UTF-8.

    The integration parses the response as JSON or text.

    Try the same API in Postman to verify if the characters appear correctly outside Appian.

    Sharing the response headers and sample output will help us debug further.

Reply
  • 0
    Certified Associate Developer

    Hello,

    Since both the API provider and Appian use UTF-8 encoding, the garbled Korean characters likely indicate an issue with how the response is being interpreted or displayed within Appian, check the below first:

    The API response has Content-Type: application/json; charset=UTF-8.

    The integration parses the response as JSON or text.

    Try the same API in Postman to verify if the characters appear correctly outside Appian.

    Sharing the response headers and sample output will help us debug further.

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