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Not able to get "Resolved" field from Jira Integration

Certified Associate Developer

We are using Jira Integration to get most of the Jira fields value. But somehow "Resolved" date field is not coming in response for Jira type as Bug.

Appreciate your suggestions.

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    Certified Lead Developer

    Someone who is familiar with Jira API setting can help you with this. Basically, the team managing JIRA Api should configure/confirm that Api will return the Resolved date in the response.
    What a third party responds with when respective API is called , is not configurable from Appian rather response setup is done in third party system! 
    If Jira API is setup to send resolved date then you will be getting it in Appian as well after a successful integration call!

Reply
  • 0
    Certified Lead Developer

    Someone who is familiar with Jira API setting can help you with this. Basically, the team managing JIRA Api should configure/confirm that Api will return the Resolved date in the response.
    What a third party responds with when respective API is called , is not configurable from Appian rather response setup is done in third party system! 
    If Jira API is setup to send resolved date then you will be getting it in Appian as well after a successful integration call!

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