Appian Actions using ChatGPT

Question

Good Day Expert, 
 Is it possible to call Appian actions and related actions using OpenAI ChatGPT in Appian? If yes, could you please guide me on this? 
 Thanks in advance. 
 Cheers, 
 Kalai.

Stefan Helzle · Answer

Actions are processes. You could expose these process through web APIs and have other systems call these. 
 ChatGPT is just a web-UI. Not sure how that could call these APIs. 
 What are you looking for?

Stefan Helzle · Answer

Did you consider using this? 
 https://docs.appian.com/suite/help/26.3/Chat_Component.html

Shubham Aware · Answer

No, ChatGPT cannot directly call Appian actions or related actions. Appian's AI Copilot handles AI interactions internally, while external OpenAI integrations process prompts and trigger Appian processes indirectly via integrations, not direct action calls.

Stefan Helzle · Answer

You can do all of this using the record chat field. But, to be fair, you have to create all the content-display-logic yourself.