My integration object is calling the swagger endpoint multiple times when it is being failed

Question

My integration object is calling the swagger endpoint multiple times when it is being failed. We have a log system in our SQL DB. When I test the endpoint from swagger, I am getting only one log but when I am I clicking on Test Request in the integration I am getting multiple logs

priyadarshinig465 · Answer

If only one log is written in the database, the repeated calls are likely failing before they reach the logging logic. The clear solution is to check API server logs to trace all incoming requests, review Appian integration timeout/error settings, and fix the failure point causing retries. Also move the logging step to the start of the API flow so every request attempt gets captured.

Shubham Aware · Answer

Test Request internally makes multiple calls to the endpoint - one for validation/inspection and one for the actual request.
If you're using OAuth 2.0, an additional retry happens on 401 to refresh the token and re-call.
This is expected behavior.