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Hi - Does anyone know if the Appian Salesforce connectors can be exec
angadc
Certified Lead Developer
over 9 years ago
Hi -
Does anyone know if the Appian Salesforce connectors can be executed by the system, without requiring a user to click a button on a form? Our use case requires updating Salesforce after certain DB updated are performed in Appian, which don't always correspond to a user activity.
Your comments/suggestions are appreciated.
OriginalPostID-177256
OriginalPostID-177256
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rawich
over 9 years ago
All Writer functions (in your particular case: a!sfcInsert() and a!sfcUpdate()) will only work in SAIL form, and specifically only work with bind() function which require execution from user action within saveInfo parameter.
For you use case, you'll have to find or build a custom Smart Service plug-in, to be able to execute the update within process flow.
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Stefan Helzle
A Score Level 3
over 9 years ago
Or you use the available REST API. See
forum.appian.com/.../Service-Backed_Record_Tutorial.html
for an idea of how that could work.
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Shyam Bommakanti
Certified Lead Developer
over 9 years ago
@Angadc, no.
@stefanh are you suggesting to use Salesforce REST API?
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Stefan Helzle
A Score Level 3
over 9 years ago
Yes, the SF REST API could be a way to go.
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angadc
Certified Lead Developer
over 9 years ago
The effort to get the REST APIs working would be significant. Our business case requires inserting, updating, and deleting data in Salesforce.
At this point, while not ideal, it may be easier for us to redesign our process and write the data before the user activity and user the connectors within a SAIL inteface in the user activity, so that we can leverage the connectors. I'm hoping that in a future Appian release these connectors would work in an expression rule. It would make them much more usable.
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