I am trying to import an application into a QA environment from a Development en

lisak over 8 years ago

I am trying to import an application into a QA environment from a Development environment. For some reason, it takes a really long time to try and import an application (a couple of hours) and when it finally "completes" only half of the application has actually been updated.

Is there any way to troubleshoot this issue? I don't have this issue when trying to import data from QA to Prod - only the QA environment is the problem right now.

Thanks.

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0 mpontius over 8 years ago

I have seen this error once before and it resurrected itself after shutting down Appian (per w/e your standard procedures are). Ensuring that the engines are all shut down and that the application server is shutdown and search server is shutdown. Restarting the machine (be it physical or virtual), and then starting the Appian Engines, search server, and application server back up. I would recommend trying that if it is not too painful to get the environment fully restarted. I know restarting is not the answer that anyone wants to hear, but it might be worth a shot.
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0 mpontius over 8 years ago

I have seen this error once before and it resurrected itself after shutting down Appian (per w/e your standard procedures are). Ensuring that the engines are all shut down and that the application server is shutdown and search server is shutdown. Restarting the machine (be it physical or virtual), and then starting the Appian Engines, search server, and application server back up. I would recommend trying that if it is not too painful to get the environment fully restarted. I know restarting is not the answer that anyone wants to hear, but it might be worth a shot.
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